The Sandton Community Police Forum (CPF) has sounded the alarm over a sharp rise in ATM scams, following a string of reports from residents who’ve had their bank cards stolen and funds withdrawn within minutes.

 

• Sandton CPF Public Relations Officer Roshan Byjnal provides insight into how these scams operate and how residents can avoid falling victim.
• The CPF was prompted to act after receiving several reports from concerned community members about suspicious incidents at local ATMs.
• What makes these scams particularly insidious is how they unfold.
• Visit www.sandtontimes.co.za for more stories.

 

To unpack how these scams typically unfold and what residents can do to protect themselves, The Sandton Times Hour spoke to the CPF’s Public Relations Officer, Roshan Byjnal.

People are simply going about their normal routine—drawing cash from an ATM—and suddenly they’re being approached, distracted, and then their cards are gone. Within minutes, transactions are taking place at completely different ATMs using their cards. That’s when we knew we had to issue a community warning.

// Public Relations Officer for the Sandton Community Police Forum (CPF), Roshan Byjnal

 

According to Roshan, victims often report being approached just as they begin a transaction.

They’re still trying to punch in their PIN or select an amount when one or more people approach them under the guise of offering help. It might be a seemingly innocent comment like ‘the machine is not working’ or ‘let me show you how to use it’. One person keeps the victim distracted, while another quickly swoops in to remove the card or skim it using a concealed device.

// Public Relations Officer for the Sandton Community Police Forum (CPF), Roshan Byjnal

 

While many South Africans are familiar with ATM protocols, these criminals rely on the element of surprise, distraction, and a split-second lapse in attention.

They come in close, crowd you, get you to turn your head – and the moment you look away from the screen, that’s when the card disappears. Sometimes people don’t even notice immediately. By the time they realise something is off, their bank account has already been hit.

// Public Relations Officer for the Sandton Community Police Forum (CPF), Roshan Byjnal

 

Adding to the threat is the possibility that suspects may tamper with the ATM to create opportunities for intervention. With criminals striking so quickly, timing is critical. Roshan urged anyone who suspects their card has been taken to act immediately.

The moment you think your card is missing – don’t hesitate. All ATMs have bank contact numbers printed on or near the machine. But better yet, save the fraud hotline of your bank on your phone right now. Don’t wait for something to go wrong before looking for it on the back of a card you no longer have.

// Public Relations Officer for the Sandton Community Police Forum (CPF), Roshan Byjnal

 

For those caught off guard, panic often sets in, making it harder to respond clearly.

That’s why preparation is key. Have that number saved. Rehearse what you’d do in an emergency. Mental rehearsal can go a long way in giving you a head start when you really need it. The faster you respond, the higher the chance you’ll limit any financial damage.

// Public Relations Officer for the Sandton Community Police Forum (CPF), Roshan Byjnal

 

Still, prevention beats cure every time. When asked what residents should do if they feel uncomfortable at an ATM, Roshan’s advice was firm.

Cancel the transaction. Take your card and leave. That’s the best way to handle it. Don’t try to be brave or figure things out on the spot. If something feels off, trust your instincts and get out of there.

// Public Relations Officer for the Sandton Community Police Forum (CPF), Roshan Byjnal

 

He emphasised the importance of alerting nearby security if available – whether at a shopping centre, petrol station, or bank.

Report suspicious behaviour immediately. Give a description of the individuals, note any unusual devices or tampering on the ATM, and notify others nearby. That sort of quick action can help protect others too.

// Public Relations Officer for the Sandton Community Police Forum (CPF), Roshan Byjnal

 

Even CPF members have not been spared the attention of ATM scammers.

Some of our own members have been approached at ATMs. Fortunately, they knew the signs, declined the help, cancelled the transaction, and walked away. That’s exactly the kind of vigilance we’re asking the public to adopt.

// Public Relations Officer for the Sandton Community Police Forum (CPF), Roshan Byjnal

 

As a final message, Roshan reminded listeners that ATM crime can happen to anyone – no matter how experienced or cautious you are.

We all fall into routines. We do these transactions almost on autopilot. That’s what these criminals rely on. Stay alert, don’t let anyone get too close, and if in doubt, stop the transaction. Walk away. It’s not worth the risk.

// Public Relations Officer for the Sandton Community Police Forum (CPF), Roshan Byjnal

 

The Sandton CPF has also issued a list of safety tips to help residents steer clear of scammers. These include never sharing your PIN or card details, checking machines for tampering before use, refusing unsolicited help, and avoiding tap functions or swiping your card on unknown devices. Most importantly, if you suspect foul play or lose your card, block it immediately – every second counts.

 

With this warning, the Sandton CPF hopes to reduce the number of ATM scam victims in the area. It’s about raising awareness, staying alert, and not giving criminals the chance to take advantage.

 

Cover Image Credit: Pexels / Eduardo Soares

 

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